Privacy Policy

Last updated: July 7, 2025

This Privacy Policy describes how Vibella.pk ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://vibella.pk (the "Site") or otherwise interact with us (collectively, the "Services"). "You" means the user of our Services, whether you're a customer, website visitor, or someone else whose data we process.

By using our Services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you disagree with any part of this policy, please do not use our Services.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or legal obligations. We will notify you of any material updates by posting the revised version on this page and updating the “Last updated” date.

What We Collect

Information You Provide Directly

We collect the personal information you provide to us, including:

Name, address, phone number, and email
Billing and shipping details
Payment confirmation (we do not store your card details)
Items viewed, added to cart or wishlist
Account credentials if you create an account
Any messages or communications you send to us

Information Collected Automatically (Cookies)

We use cookies and similar technologies to collect:

Device and browser type
IP address and geolocation
Usage data like pages visited and actions taken
Click and scroll behavior
Referral and session information

This helps us improve site performance, analyze trends, and personalize your experience.

Information from Third Parties

We may receive personal information from:

Shopify (our eCommerce platform)
Payment processors (to complete transactions)
Shipping and fulfillment partners
Marketing and advertising platforms (for performance tracking and ad personalization)

How We Use Your Information

To fulfill orders and provide Services
To personalize your shopping experience
To process payments securely
To send marketing communications via email or SMS (you may opt out)
To prevent fraud or abuse and maintain the security of our platform
To provide customer support
To comply with legal requirements

Cookies & Tracking

We use cookies to enhance site functionality, remember user preferences, and analyze user behavior.

You may disable cookies through your browser settings, but some features of our site may not function properly.

To learn more about Shopify's cookie usage, visit https://www.shopify.com/legal/cookies.

Disclosure of Your Information

We may share your information with:

Vendors and service providers (e.g., payment processors, hosting services, customer service platforms)
Marketing and analytics partners (e.g., Shopify, Meta Ads, Google Analytics)
Shipping and logistics partners
Law enforcement or regulatory bodies when legally required
Affiliated companies for internal business purposes
In the event of a merger or acquisition

We do not sell your personal data. If we ever engage in targeted advertising or data sharing under applicable legal definitions, we will disclose and offer an opt-out.

User-Generated Content

Any content (like product reviews) you post publicly may be visible to others. Please do not include sensitive information in public posts.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please read their policies before providing any information.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect data from children. If you believe a child has submitted personal data, please contact us and we will promptly delete it.

Data Security & Retention

We use secure technologies to protect your information. However, no system is 100% secure. Avoid sending sensitive information over unencrypted channels.

We retain personal data only as long as necessary for business, legal, or operational reasons.

Contact Us

For questions about this Privacy Policy or your personal data, please contact:

Vibella.pk Customer Support
📧 Email: support@vibella.pk
🌐 Website: https://vibella.pk