Return policy

Vibella Return Policy

At Vibella, your satisfaction is our top priority. We understand that sometimes things don’t work out as planned, and we’re here to make returns as easy and stress-free as possible.

Hassle-Free Returns

14-Day Return Window: If you’re not completely satisfied with your purchase, you have 14 days from the date of delivery to return the item.

Easy Process: Simply contact us, and we’ll guide you through the return process.

Full Refund or Exchange:Choose between a full refund or an exchange for a different item.

How to Return

1. Contact Us: Reach out to us on WhatsApp at 03210050404 or via email at vibella.pk@gmail.com. Our friendly support team is ready to assist you.
2. Prepare Your Item: Ensure the item is in its original condition and packaging. Include the receipt or proof of purchase.
3. Send It Back We’ll provide you with detailed instructions on how and where to send your return.

Our Promise

Quick Refunds: Once we receive your return, we’ll process your refund within 5-7 business days.

No Hidden Fees We believe in transparency. There are no hidden charges for returns.

Customer Support Our dedicated team is here to ensure your experience with Vibella is nothing short of excellent.

Feel free to reach out with any questions or concerns. At Vibella, we’re committed to making your shopping experience delightful and worry-free.

Thank you for choosing Vibella!

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If you need further assistance, don't hesitate to contact us on WhatsApp at

0321-005-0404 or email us at vibella.pk@gmail.com. We’re always here to help!